fD
ferouz D
1 reviews | Active since Dec 2014
17 Sept 2019, 12:03
Dissapointed and upset
I am very upset with MTN. I had a query with MTN with tegards to my bill. Only to find out that i have been paying each and every month for a 1gig booster bundle and i never recieved the bundle. I have been in contact with them since the 24 July and still nothing. All i wanted was for MTN to credit my account with that money they deducted but instead they loaded 1gig only. I do not want the data i want my account in credit. I have contacted them again and the query has been closed with no resolution. Agent gave me a reference number ***. Mtn need to contact me on *** in order to resolve.
Helpful (0)
Replies (1)0
Replies (1)fD
ferouz D's updateReviewer Update
18 Sept 2019, 06:56This is not the issue. The issue is that I have been paying for a 1 gig booster that i never recieved. All I want is for MTN to credit my account with the total overcharged amount for the booster. For the future I want the 1 gig booster as i know its part of the package.
fD
ferouz D's update18 Sept 2019, 06:56
Reviewer Update
This is not the issue. The issue is that I have been paying for a 1 gig booster that i never recieved. All I want is for MTN to credit my account with the total overcharged amount for the booster. For the future I want the 1 gig booster as i know its part of the package.