1 reviews | Active since Jan 2012
Dissapointed
<p>I have been with MTN for many years, its sad to hear that now i want to add on another contract which is under R200 i have been declined. I have not missed one debit order for all of these years. Truly dissapointed that i now have to take it out with another network. you should add to the criteria how long have I been a client & how many debit orders were missed. </p>
Thank you for your post
We are sorry to have disappointed you with our service and we can assure you that it is not our intention to dissatisfy our customers.
Please be advised that all applications are assessed in accordance with the NCA and depending on the score an application would be approved or declined. However, we would like to assure you, that we continue to be committed to providing you and all of our customers with affordable and fair prices at all times. Kindly request your credit report from credit bureau.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
Thank you for your post
We are sorry to have disappointed you with our service and we can assure you that it is not our intention to dissatisfy our customers.
Please be advised that all applications are assessed in accordance with the NCA and depending on the score an application would be approved or declined. However, we would like to assure you, that we continue to be committed to providing you and all of our customers with affordable and fair prices at all times. Kindly request your credit report from credit bureau.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,