WZ
Willem Z
1 reviews | Active since Jun 2016
28 Jun 2016, 18:40
Dissapointed
<p>Good day,</p> <p>I took out two contracts at the same time, from appliction to delivery I was very dissapointed as my Lenovo Laptop dies everytime unblcok the charge (from the start), second I received a cellphone, now im accused ok breaking the, deviced. The there is no damage on either devises from my side, i immedialty put on pretection on the The Note 5. Will not wait 21 days for comeback from MTN!</p>
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MTN South Africa's replyOfficial
29 Jun 2016, 11:05Good day Willem,
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly provide us with your cellphone contract number and the IMEI number of the devices in order to investigate further.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ: **********
Best regards,
MTN South Africa's reply29 Jun 2016, 11:05
Official
Good day Willem,
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly provide us with your cellphone contract number and the IMEI number of the devices in order to investigate further.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ: **********
Best regards,