CM
Cynthia M
1 reviews | Active since May 2015
31 May 2015, 08:31
Dissapearing airtime
I use a work topup contract and my airtime just keeps disappearing, i was loaded with R370 airtime on the 22nd May but its all gone even though I had data bundles and didn't make so many calls. Yesterday I had about R50 rands but when I woke up I only had R1 left. Something is not right. I don't even subscribe to these things that usually take airtime. Please look into this as its disheartening.
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Replies (1)
MTN South Africa's replyOfficial
09 Jun 2015, 15:43Hello Hloks1403,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. according to our records the were voice calls made and that depleted from your airtime.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. according to our records the were voice calls made and that depleted from your airtime.
Best regards
Mantoa
REQ:***
Best regards,
MTN South Africa's reply09 Jun 2015, 15:43
Official
Hello Hloks1403,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. according to our records the were voice calls made and that depleted from your airtime.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. according to our records the were voice calls made and that depleted from your airtime.
Best regards
Mantoa
REQ:***
Best regards,