1 reviews | Active since Mar 2017

16 Mar 2017, 19:21

Disrespect

<p>I am really disrespected by this organization called mtn. How can I be sending emails for four months without anyone making an attempt to solve my query? I am paying manually, my SIM card is deactivated. A guy at the branch sent an email on the 03rd of March to all he could think of, to this day, no one has responded. </p>

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Replies (1)
MTN South Africa
MTN South Africa's reply16 Mar 2017, 23:22
Official

Thank you for your post.

We apologize for any inconvenience incurred.

We have sent the complaint to the legal department to assist with the activation of the sim card, we will follow up with the legal department tomorrow and notify you of the outcome.

Kind Regards,

Alice van der Merwe

Reference Number: ***2

Best regards,