DISPICABLE SERVICE!!

<p>Hi have been to MTN melrose arch from the 26 of August requesting that my debit order date be changed to the 20th,everytime I am told that it has been changed,2months now i am being debited on the wrong date.</p> <p>Like today again ,i get an sms from the bank telling me that MTN debited my account today,only to go back to the MTN to be told that i need to call 808 as when they change it on their side it doesnt go thorugh,I ask the lady why did you not tell me this last month when i was here...she keeps quiet.</p> <p>i spoke to Shar Osman who was very rude who said he will change it on his side but it will only be for the December debit, i explain to him that I asked for this to be done 2 months ago ,it is not my fault that it was not changed,in addition to that 2 months now my debit order has been running as around 605 and i was told that i subcribed for some international bundle, i told the lady that i did not do that and asked that she cancel it.</p> <p>the lady took my phone last month and said this was cancelled,</p> <p>today again my premium is taken as 604, i go back there and they say they have cancelled it AGAIN!!!,I asked what proof do i have that this will not go through again?? silence.</p> <p>The service at MTN is terrible and i would like tot cancel my contract with you,please tell me how urgently i want to pay off this phone in cash and not have any dealings with people who do not know what is customer service is!!!<br />extremely terrible service!!!</p>