AG
Abduragmaan G

1 reviews | Active since Dec 2015

28 Dec 2015, 17:12

Dishonesty/*****/Incompetency/etc...

REQ:*** is just a means to show Hello Peter that MTN responds but does not take responsibilities for their issues. I have received an email (***) to let ME know to go to Canal Walk and do the cancellation on the upgrades (which I did not request). Also to get an affidavit with copied ID to email to [Email Removed] MTN has been *****ing my monies for over a year with no desire to rectify my account. The usual response to this complaint will be how SORRY they are for inconveniencing me but won't do nothing to sort it out. MTN SUCKS but has R5 million to spend on competitions instead of improving their service to their clients!!! I will switch my providers as MTN has shown me what *********** staff and bad service they have!!!

0
Replies (1)
MTN South Africa
MTN South Africa's reply01 Jan 2016, 07:10
Official
Hello naz_music,

Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this.

Kindly note that the matter has been escalated to the Canal Walk Manager for assistance.

Kind Regards
Nompumelelo
REQ:***

Best regards,