1 reviews | Active since Dec 2014
Dishonesty and Imcompence of MTN
<p>My daughter 18 Years old traveling on her own and needs her phone. She pays every month her phone(She showed the staff at the MTN Store in Somerset West Mall) the money transferred to MTN from her account To ABSA MTN. Still they switch her phone off and every time she have to deal with complete *********** staff with a no care attitude. Clearly customers paying their accounts and staff getting vindictive. I will keep MTN responsible for any losses if something have to happen to my daughter due to lack of incompency and phone being disconnected. It's time that Consumers start standing up against this Companies abusing South-Afircans. </p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
kindly provide us with the cell number or ID no for us to be in a position to investigate and resolve your problem accordingly.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
kindly provide us with the cell number or ID no for us to be in a position to investigate and resolve your problem accordingly.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
REQ:***