Dishonest and *********** staff

On Sunday 2018/09/30 i visited the MTN shop inside Northgate. I was spoke to Lynette who confirmed I'm due for an upgrade. After choosing my upgrade (Samsung Tab A 585 with S Pen) I was told it wasnt in stock but that I'll have it the next day by lunch time (Monday 2018/10/01) and she would phone me back. So Monday lunch time comes and no phone call. i phone and is told Lynette is with a client, she'll phone me back. An hour later no phone call from her and I phone again. Lynette tells me driver is in a meeting and I must phone an hour later. I phone an hour later and Lynette promises to phone me back. Obviously I receive no phone call Tuesday no phone call Wednesday I phone again and is told Lynette is not in, but the tablet is there. When I asked why did no one phone me, I was told to please hold, then the phone is dropped. I phone again,no answer. I phone again then I'm told that the tablet was only ordered Tuesday. Then your employee changes her story and says it was ordered Sunday, but was not loaded on the system. i hate to be **** to. Then I dropped the phoned

Your staff is *********** and dishonest and this has just made you loose a customer. i will wait till end of contract and cancel it, then move to competitors. you can hardly afford to loose a customers, and this is how you treat them? good bye mtn