TM
Thando M
1 reviews | Active since Jan 2019
03 Jan 2019, 08:02
Disgusting!!!!!!!network MTN
MTN you such a disgusting network will never advice anyone to use this network
2017 money was taken from my account n reference is MtN saying I have contract that I never had submitted affirtdavids phoned so many times and your investigators come and say my id matches the one who took phone and up until now my matter is not resolved i I want my name out on credit beaurs and if I ddnt need a loan i would never found out that my name is in **** how can you put someone on credit beaurs you never phoned me and advise me that am owing why am I not paying and my number is ********** 911 i want this matter to be resolved ?
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MTN South Africa's replyOfficial
07 Jan 2019, 13:58Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that I will escalate this query to the ***** department to investigate further and will provide feedback once I get it.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Warm RegardsZenetta Portia ViljoenComplaints Management team
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that I will escalate this query to the ***** department to investigate further and will provide feedback once I get it.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Warm RegardsZenetta Portia ViljoenComplaints Management team
Best regards,
MTN South Africa's reply07 Jan 2019, 13:58
Official
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that I will escalate this query to the ***** department to investigate further and will provide feedback once I get it.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Warm RegardsZenetta Portia ViljoenComplaints Management team
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that I will escalate this query to the ***** department to investigate further and will provide feedback once I get it.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Warm RegardsZenetta Portia ViljoenComplaints Management team
Best regards,