1 reviews | Active since Feb 2017
Disgusting, useless and sorry excuse for consultants and their superiors Luyanda(Supervisor) and Ntokozo from MTN
<p>The day my life went from good to flippen terrible was the day I port my number to MTN for contract sake. I spend more than 400 to over 500 on airtime just to buy data but most times I cnt cause my airtime vanishes before I even do anything. Everytime i call I never get any help its always the same story that the system is not working they can't tell me what happened to my airtime I must cann in a hour. Im being told this when I work from home and Im suppose to not be working for an hour to gt answers. The agents I spoke to oth put me on hold not saying why for a long time they were both not sympathetic and never even once apologised for the fact that they can't assist at all. They were rude and should not be in an eviroment called customer services. The ladys name was Ntokozo full of atititude and rudeness made me feel like I was waiting her time. I asked to speak to her manger who sounded like a robot, this is oviously an insult to all robots. His name was Luyanda and he was twice as useles, unsympathetic and neva apologised for aything. If thats what MTN call their superviours and consultants, then I don't ever want to deal with MTN. I want to cancel my MTN contract or port my number to another useles MTN sim that I wont use for my work all because of these imcompitent useless people I dealt with. Pathetic is what both of them are.</p>
