1 reviews | Active since Feb 2011
DISGUSTING, UNHELPFUL, *****!!!
<p>MTN ARE DIRTY *****!!! They never resolved this issue. They phoned when I was driving. I asked them to call me back which they promised they would do, but failed to honour their promise. Then some dumb idiot says it HAS BEEN RESOLVED!!! They falsely claim that they have resolved my problem. I have been the horror stories about them on Hellopeter, where they have actually been endangering people's lives and yet don't care a **** about their clients!! It's true they are callous, hardened, lying, *********, pathetic staff who are employed perhaps on the basis of how little grey matter they have. Thus in effect, they are UNABLE to resolve any problem because they just simply don't have the capacity, education or will to do so!!!!</p>
Good Day Mystic,
Thank you for bringing this to our attention.
We appreciate that you have made us aware of the issues that you were faced with regarding the faulty handset.
We apologize for any inconveniences caused as a result of this. We understand the frustration that you endured in your attempt to have the issue resolved.
Please note that we have tried to contact you without any luck. Unfortunately, the IMEI number and Job Card number have been left out of your post. In order for us to trace the progress of your phone repair, we do require the IMEI or job card number and your MTN cell number.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery.
Kind Regards,
Zukiswa
REQ: **********
Best regards,
Good Day Mystic,
Thank you for bringing this to our attention.
We appreciate that you have made us aware of the issues that you were faced with regarding the faulty handset.
We apologize for any inconveniences caused as a result of this. We understand the frustration that you endured in your attempt to have the issue resolved.
Please note that we have tried to contact you without any luck. Unfortunately, the IMEI number and Job Card number have been left out of your post. In order for us to trace the progress of your phone repair, we do require the IMEI or job card number and your MTN cell number.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery.
Kind Regards,
Zukiswa
REQ: **********
Best regards,