1 reviews | Active since Feb 2015
DISGUSTING SIGNAL
Hi There.<br> <br> Please may you urgently inform me as to why the coverage for MTN is basically NOTHING, in the area of Heritage Park, Somerset West, Western Cape.<br> Road name - Orion close<br> I cannot make phone calls, when the call does go through, the person I have phoned cannot hear me at all. When someone tries to phone me. the calls goes directly to vice mail.<br> I cannot use my data as there is no signal and I pay for extra data each month.<br> This is really unacceptable as this is how I do my daily work.<br> This area is almost in the CBD of Somerset West, right next to the Medi Clinic and there is basically no reception.<br> PLEASE MAY THIS BE RECTIFIED ASAP<br> And I expect someone to get back to me soonest regarding this ridiculous reception.<br> <br> Please note, to phone me on my Vodacom Prepaid number as you will not get through to me on the mtn number as there is no signal.<br> ***<br> <br> Fallon Finlayson
Thank you for your post.
Kindly populate the below template list, and forward the completed mail to our Coverage contact centre hub on ***
Subscriber name:
Mobile number/s experiencing the problem:
Subscriber's alternate contact number:
Physical Street Address:
Suburb: City:
Is it a voice or data problem? :
Provide a brief description of the problem experienced:
All MTN numbers in household,(if your query relates to a business please provide ten of the effected cell numbers):
If duplex, on which level is the problem being experienced?
If complex, will the body corporate allow an antenna to be installed?
What MTN devices are in use,(make & model):
What signal is currently being achieved,(i.e. EDGE, 3G, HSPA)?
When was the problem experienced? (Time of day / weather conditions, etc.):
Where is the problem experienced? (At home /when travelling (provide specifics of roads / intersections, etc.) :
If the problem is experienced in a car, were you using a Bluetooth car kit?Yes or No.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Best regards,
Thank you for your post.
Kindly populate the below template list, and forward the completed mail to our Coverage contact centre hub on ***
Subscriber name:
Mobile number/s experiencing the problem:
Subscriber's alternate contact number:
Physical Street Address:
Suburb: City:
Is it a voice or data problem? :
Provide a brief description of the problem experienced:
All MTN numbers in household,(if your query relates to a business please provide ten of the effected cell numbers):
If duplex, on which level is the problem being experienced?
If complex, will the body corporate allow an antenna to be installed?
What MTN devices are in use,(make & model):
What signal is currently being achieved,(i.e. EDGE, 3G, HSPA)?
When was the problem experienced? (Time of day / weather conditions, etc.):
Where is the problem experienced? (At home /when travelling (provide specifics of roads / intersections, etc.) :
If the problem is experienced in a car, were you using a Bluetooth car kit?Yes or No.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Best regards,