disgusting service received from mtn

<p>my mtn account was handed over to Hammond pole attorneys I was instructed to make the full payment settling my mtn account when my contract only ends next year may.</p> <p>I made a promise to make a payment at a mtn store of R7000 I went to a mtn store that weekend was advised that I am unable to make the full payment of R7000 as there will be and over payment on the account and cause billing issues I made a payment of R 6000 and something and was advised to contact mtn legal and send proof of payment tried calling legal with no response called 808 was transferd do incorrect departments until some consultant gave me and email address for legal sent pop received a response from legal that I need to make an additional payment when to to the mtn store to pay the amount that I was advised to pay by legal and sent pop and asked them in email to please open my lines this was last month and I have not received a response to date I went to make a payment at mtn for this month and was advised that I am unable to make the payment as the account is in credit please advise on what actions to take as I'm clueless now and very disgusted with the service recieved because my lines are still disconnected and nobody seems tone helping me even tho I'm willing to pay no one wants to take the money I'm. Or recieving any response </p>