Disgusting service provided from mtn!

My account was handed over to collectors of which they send 10 emails to get their money. But once the money was paid and proof was sent to mtn legal nothing was done about it. My account is still inactive yet it was paid because mtn cannot take time to sort their clients accounts out properly. It has been 3 days of which the collectors have asked legal to sort the account out but nothing has been done.

Extremely disappointed with this matter and will definitely be porting my number once contract is due for upgrade.