Disgusting service once again

I am so tired of this useless brand. No matter which store you visit, you will always have issues. I upgraded my phone in September, and current contract ends on the 15th of December: 1. The promotion included a 30 gig bundle. I was told by the store (Sandton City) that it takes 7 working days to activate. I call the MTN CC and was told that the bundle was not activated by the store and the MTN CC was able to activate the bundle. 2. The promotion included a 64 gig memory card. Till today I wait for the card. The MTN CC says I need to collect the card from the store. The store says that they claimed for the card via the voucher and the delivery company will contact me in the next 4 weeks for delivery. I asked what address they used, when they claimed for the card, I was told that the delivery company will call me. My profile says that I live in Durban but I reside in JHB, lets see where the card is delivered 3. I was told that I would continue receiving my current bundle, until the current contract ends but I was moved to the new contract immediately. What the ****?? ****ing fix this asap!!! I am done complaining about this useless brand. I will never return as a customer, once my contracts are over