1 reviews | Active since May 2017
Disgusting Service/Neglected Customer
<p>MTN does note take it's client serious at all. They only time they keep contact is when they want money.</p> <p>I posted two days ago about a bad sercice i received, which i ended up being blacklisted for a payment which was paid up as a resulted.</p> <p> </p> <p>Since they asked me to email them my details, but no action hs been taken yet(I AM STILL LISTED).</p> <p>No one even acknowledged if my email was received(POOR COMMUNICATION).</p> <p>This is very frustrating. Should my life stop only because of MTN because obviously they are failing me as a loyal client?</p> <p> </p> <p>May someone contact me right away if ever they are willing to assist.</p>
Why should one recommend MTN if they can't even solve such issues.
Do they really even care of their clients?
Why should one recommend MTN if they can't even solve such issues.
Do they really even care of their clients?
Thank you for your post.
We apologize for any inconvenience incurred.
We have checked the account with the ID number as per your Hello peter information, the account is in the name of Mr Molefe Nkgudi.
Kindly note that the system reflect a balance of R 145.00 outstanding. The account balance on the 13-12-2016 was R1153.80, payment for R837.00 received 21-12-2016 that left the account balance on R316.80. Second payment of R171.80 received.
The account balance left R 145.00 this reflect that the account was short paid. Please make the payment for R145.00 before the legal department will assist to remove the client name from the ITC list.
Kind Regards,
Alice van der Merwe
Best regards,
Thank you for your post.
We apologize for any inconvenience incurred.
We have checked the account with the ID number as per your Hello peter information, the account is in the name of Mr Molefe Nkgudi.
Kindly note that the system reflect a balance of R 145.00 outstanding. The account balance on the 13-12-2016 was R1153.80, payment for R837.00 received 21-12-2016 that left the account balance on R316.80. Second payment of R171.80 received.
The account balance left R 145.00 this reflect that the account was short paid. Please make the payment for R145.00 before the legal department will assist to remove the client name from the ITC list.
Kind Regards,
Alice van der Merwe
Best regards,
I do not remember the balance you talking about, but for peace sake how do i make that payment so you clear my name. MTN has been dragging these for a very long time now.
Can somebody contact me please or give me a direct person to contact because i am getting tired of being send to & fro.
I was told the account was paid up & closed. Now there is a ghost outstanding amount which i have no idea of. How come your lawyers sent me a clearence letter if i had an out standing?
Clearly someone is not doing their job properly. Anyway how do i make that payment you talking about?
Someone contact me or who do i contact? I need these cleared as in like yesterday.
I do not remember the balance you talking about, but for peace sake how do i make that payment so you clear my name. MTN has been dragging these for a very long time now.
Can somebody contact me please or give me a direct person to contact because i am getting tired of being send to & fro.
I was told the account was paid up & closed. Now there is a ghost outstanding amount which i have no idea of. How come your lawyers sent me a clearence letter if i had an out standing?
Clearly someone is not doing their job properly. Anyway how do i make that payment you talking about?
Someone contact me or who do i contact? I need these cleared as in like yesterday.