Disgusting service MTN .

On the 18/05/2019 I was shopping for a replacement device since i lost my phone . I needed something economical and will be able to be compatible with my work requirements after much shopping and comparing i settle for MTN Madeforme plan handset iPhone7 32g . On the 21 May I had no responce I called MTN sales direct and a consultant took my details and promised to respond on email or call me for additional document . No response after 2 days I called MTN sales direct and they told me i should wait for the email . I received an email about an hr later advising I had been declined shocked at this response I called again why this decision I was sent Pillar to post and experienced the saddest service from drop calls to promise to call back nothing . Eventually I got through to ********** who told me it who told me I had an adverse listing on my name , I sent him proof of the judgement removed on 3 credit Bureaus : Compuscan , Experia , and Transunion and asked who still had the listing I did not receive response . I did my own investigation and picked it was reflecting on XDS . I called XDS and within 3 days it was cleared . I decided to go to an MTN store Musgrave centre hoping to get better service from a person with a face . Sadly it would not be so . I was 'approved' and I had ordered an additional device a NokiaN8 for my husband which should have been his fathers day present . I called everyday of the week to follow up and again the horror started ignored calls and rude responses from the consultants still nothing as to why my application was suddenly put on hold . On Thursday 13/06 After many tears missed work financial knock from not meeting targets I decided to cancel the application and look else where . On Friday 2 colleague (White and Indian) came in after collecting their devices from Musgrave and Westwood which took not more than a few hrs after application convinced me to try again but with Westwood Branch I called and spoke to Shannah who I sent all my documents . She has been better to work with as she follows up still there is a block on my application that no one can explain . All I can say I am disgusted and dissapointed of the treatment I have received I have been patient for over a month and took all the abuse and mistreatment . I have lost income and trust from my employer and clients and still I sit no phone no explanation . There is a rot at MTN and someone needs to catch a wake up and fix . I will be tweeting and flooding all my social media platforms someone will hear me .