PB
Poonam B
1 reviews | Active since Nov 2018
01 Nov 2018, 22:58
Disgusting service from Nashua Mobile & MTN!!!
I've had an MTN contract with Nashua Mobile which was renewed three times. When I travelled abroad, I went to the MTN store to block my line and for roaming. When I returned, I received a billing for something like R6000.00. I went to enquire at the Norwood branch where I asked the lady to block my line, only to find that it has been closed down. Now I keep getting harassed by different companies for something I'm not even liable for and every time I go to MTN, I get told that they cannot help me. In two years, I couldn't find anyone to assist to clear my name from this account.
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Replies (1)MTN South Africa's replyOfficial
06 Nov 2018, 14:47 Good day
Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred.
We will investigate and provide you with feedback.
Warm Regards
Sizwe Schoeman
Complaints Management team
Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred.
We will investigate and provide you with feedback.
Warm Regards
Sizwe Schoeman
Complaints Management team
MTN South Africa's reply06 Nov 2018, 14:47
Official
Good day
Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred.
We will investigate and provide you with feedback.
Warm Regards
Sizwe Schoeman
Complaints Management team
Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred.
We will investigate and provide you with feedback.
Warm Regards
Sizwe Schoeman
Complaints Management team
