Disgusting service from MTN WESTGATE

<p>I currently have a contract with MTN. On Sa****ay 11/06/2016 I went to the Westgate branch (opposite CNA) to take out an additional phone. The application was done and I was later called to come and collect my phone. Linda (Sales consultant) then advised that the sim would be registered and 30gigs of data would be loaded in about about 30 mins - 1 hour, I should keep the phone off. Sunday 12/06/2016 the sim card was STILL NOT registered on the network. I called 808 and was advised that the new phone did not even appear on my profile. I went to the branch, where I received terrible service. Linda not once apologised for the inconvenience, all I heard WAS BUT BUT BUT and that it is not her fault. I was told that the network was down and the sim registration was pending. Linda "apparently" sent a request for this to be correctly manually. I was then told to WAIT ONCE AGAIN. Monday 13/06/2016 the sim is STILL NOT ACTIVE. Is it really this hard to activate ONE sim card? I have been 3 days now! You call yourself a service provider then deliver nothing! How are you an employee of MTN yet do not know that the system is apparently down? I am left frustrated and disappointed by the pathetic service!!!!!!!!!!!</p>