disgusting service from mtn store at gateway

I am utterly appalled by the manner in which I was treated by the staff at mtn gateway.I have been a mtn customer for years and assumed that customer service is at the fore front of your business. I was told that I entered the store just to take a seat and even after being ignored. Asked for help only to be told to go elsewhere. I am disgusted and shocked. I demand some contact from mtn regarding this matter as clearly going through their call centre is off no help. I must add that after much trouble. A lady named fikile at the Mt edgecome office was impeccable. I suggest mtn employs more people like her