Disgusting Service from MTN.....

<p>On the 22 June 2017 I logged a complaint to the MTN Coverage Call Centre with regards to network issues which I was given a reference number and was told a Technician will contact me shortly to come through and investigate the issue.</p> <p>Close to a month later (20 July 2017) I get a call from a Technician (Sbu) whom said he want to come through to the residence to investigate the issue.</p> <p>Upon investigation he found the network coverage was really bad and said he will fill in a report and will provide feedback later in the day.</p> <p>Almost 2 weeks later (31 July 20107) I have not been given any feedback, therefore I called the MTN Coverage Centre and Spoke to an Agent by the name of Samantha whom said the application for a temporary fix was declined/rejected and assured me to will get feedback from Sbu and revert back to me before 17:00 which I have not recieved.</p> <p>1 August 2017 I called the MTN Coverage Centre again and spoke to another agent whom said Samantha was busy on another call and upon digging further into my request, said that I need to meet a minimum criteria amount of R1600 a month to qualify for the temporary fix which I honestly think is utter bull.</p> <p>We South Africans already such an exorbitant rate for Cellphone charges and they still cannot provide proper services both network and clientelle support.</p> <p> </p> <p>I mean paying for a service I can barely use at my residence is utterly nonsense. Not even 10% is being used yet I must pay the high fees.</p> <p> </p> <p>I am disgusted with you MTN.</p>