1 reviews | Active since Mar 2017
Disgusting service from mtn
<p>i have been using mtn for over 2 decades. From the time cellphones first came out. I have never experienced such deplorable service from mtn in 20 years. I signed up for the mtn bonus deal on my contract upgrade where I was to receive 50gb data and 10000 mtn to mtn minutes along with 100 any network minutes monthly. This was on the 13 Jan. Both my sister and brother who have taken out new contracts received their deal immediately. I have tried numerous times to sort out with mtn who just do nothing to load my minutes. This is absolutely disgraceful. </p>
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
We will engage with the relevant department dealing with these matters to assist and resolve your problem accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
We will engage with the relevant department dealing with these matters to assist and resolve your problem accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***