Disgusting service from MTN

<p>I have 2 contracts with MTN. I called the customer service on the 14th February 2017 to complain that I have not recieved less than my contract data a request was lodge and I was advised to call back after 24 hours in which I did. I was then advised it was not attended to and should call back after another 24 hours and I did that. I was then advised it was advised they would now have to log the request on another system and was given a new ref number and I now have to follow up after another 24 hours. What's the use of having customer care line if MTN can not help their customers. This is pathetic service and very unprofessional of them. </p>