JM
Joseph M
1 reviews | Active since Jan 2019
22 Jan 2019, 12:38
disgusting Service from MTN
The 2gig data that was supposed to be provided just disappears every month, which had been happening for more than a 1 year. Given the run around by call center and even tried the Local store in Harding Street KZN. The 1st person Nosipho who was rude and basically asked me to get lost and despite checking 6 weeks. Adeliade the 2nd person just disappeared on leave without any answers. 3 months later problem still not resolved. Is this the kind of treatment one deserves or kind of people that MTN employs.
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MTN South Africa's replyOfficial
23 Jan 2019, 08:44 Good day Joseph Thank you for taking time to raise your concerns with MTN.
I will contact you shortly to assist further.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you. Warm regards Roanne Juggannadh Complaints Management team
I will contact you shortly to assist further.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you. Warm regards Roanne Juggannadh Complaints Management team
Best regards,
MTN South Africa's reply23 Jan 2019, 08:44
Official
Good day Joseph Thank you for taking time to raise your concerns with MTN.
I will contact you shortly to assist further.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you. Warm regards Roanne Juggannadh Complaints Management team
I will contact you shortly to assist further.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you. Warm regards Roanne Juggannadh Complaints Management team
Best regards,