Disgusting service

MTNS Customer service is disgusting. For the last year I have been fighting with MTN about an outstanding monthly account that according to them is outstanding even though we have emailed proof of all payments to them numerous times but the issue never gets resolved. Every single month my phone gets cut at least twice a month and every time we go to pay for the month they continuously tell us we are behind. Nothing has been done to solve our problem and the Customer service we revive is absolutely shocking. On top of all that every time we go to pay there is only one person to help while the other sit in the back until it is they time to leave. This happens at The Glen Branch but phoning MTNS HEAD OFFICE does not change a thing. They are as *********** as their branches and the attitudes that they give to their loyal over 30 year customer. I am absolutely appalled and if this is the kind of serves that loyal customers revive then i have no words to describe how a person must feel. MTN DO SOMETHING ABOUT THIS.