Disgusting service

I'm disgusted by the service I've received from MTN. I have two contracts with you and one was due on the 11th August 2022. I've been calling the call center from the 11th and I never get through to the cancellation department. I have visited the game city branch and I was told call center is offline so I should try to call again today which is the 15 August 2022. I've been calling from morning no luck still! I then go to the MTN branch in Cityview for assistance then the consultant tells me to wait until they come online again I then ask to speak to the manager. He comes through and tells me to get a copy of my ID so that he can assist me. When I come back he tells me he won't help me because apparently I said this is bs so I ask him when I said that then he refused to help and said I should contact complaints department for assistance. I'm appalled by this Tarif clown manager if this is how MTN treats their customers I'm definitely canceling all my contacts with you. PLEASE CANCEL MY CONTRACT. MY NUMBER IS ***