DISGUSTING SERVICE!

I am waiting now 41 minutes in counting to speak to a "representative" to have my cellphone account dispute resolved. It is an utter embarrassment that MTN cannot attend to their clients. The payment of my account is up to date, but for reasons unknown to me, there is a double billing on my account and hence the account was suspended. I am battling now for nearly an hour to resolve this, whilst I cannot attend to my business. What a shame! Ferdi Hartzenberg.***.