Disgusting Service

<p> I signed a contract with MTN in August for the S7 Edge deal that came with the tablet and samsung gear. After it was approved, I was told to wait on collecting my items as they did not have the tablet in stock. I asked if this would affect my being able to redeem the Samsung Gear and was told no, I would not have a problem. The tablet only arrived at the end of September thus I went to collect. After telling me there would be no problems, they couldnt load the contract as the validity period had passed (even though I signed the contract while the deal was still valid). They said they would try load it manually. Suffice to say, they could not. I was told to contact Bella the query manager to get this sorted out. I spoke to her once at the start of october and she just gave excuses but is trying to sort it out. I have tried calling her for over three weeks now and she never answers or returns my calls. It is now November and still nothing has been done. Bella seems *********** and unable to do her job on top of the disgusting service I have recieved up to this point.</p>