Disgusting Service!!!!

On 24 May I went into the Claremont store to take out a data SIM card. Was told to come back on 26 May to collect. Went in only to find out that it will take an hour to transfer to another consultant so it can be released. I asked them to phone me back when it’s ready to be collected. I have phoned on the 27th, 28th & 29 May, with absolutely no call back received! Went in to the store on 30 May & it took the consultant more than an hour to get it right & be given to me! She told me that by either 8pm that evening the sim will be activated or after 24 hours. It is now way more than 24 hours and my SIM card is still not working!!! I called the store again on 31 May & the lady told me once again that they will find out what’s going on and will call me back. It was end of business day and I Still received no communication!!!! As a first time Mtn client, I am extremely disgusted that the sale was more important to them than their service & my time that they’ve waisted! I could have taken the contact out online like my husband has done and would not have had an issue like this!!!!