QL
Quintin L

1 reviews | Active since Jun 2016

23 Jun 2016, 06:39

Disgusting Service!

<p>I am fed up now. This has gone on way too **** long! You keep "Escalating the matter" (and that is even what you tell me after I post a complaint, and still dont fix it)</p> <p> </p> <p>After almost a month now of not being able to use something I PAY YOU FOR, I find that Mtn is a disgrace, I don't see how it takes 4 weeks to fix such a small problem.</p> <p> </p> <p> </p> <p>Your call.</p> <p> </p> <p>Fix the problem.</p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply24 Jun 2016, 09:21
Official

Good day Quintin Lourens,

Thank you for bringing this matter to our attention.

Please accept our sincere apologies for any inconvenience caused. Kindly note that this matter has been escalated and our Network and Porting teams are working on it.

Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.

Kind Regards,
Itumeleng
REQ:***

Best regards,