Disgusting service

<p>Currently at the Waterfall Mall Rustenburg with a group of my friends, in total we are 19. We've been waiting for good for an hour and one waiter was allocated for us with no HELP. Our waiter Thuso is trying his best to assist us but it's difficult. We asked for the store manager and he came at his own given time. I'm very pertubed with the way he treated us and as a manager the first thing he should have done was an apology and he instead tried to explain himself with UTTER nonsense and the next thing he insults is by saying to one of the waiters "THUSA BASADI BA TUU" meaning help these women please in an unacceptable manner. I'm utterly disgusted by Lesley the so called manager who lacks management skills and people's skills. He has no morals and has an audacity of disrespecting women on Mothers Day nogal. He doesn't know who he's dealing with here and one of our ladies here works for one of the famous newspapers in South Africa. This will be published if we don't get an apology from Lesley and up level management from the Spur head office. Lastly, the rib burger that i ordered is not fresh and the rolls are crumbling. Where is customer service here???Spur restaurants should upskill their stuff on a quarterly basis and your service will improve drastically</p>