tL
tanya L
1 reviews | Active since Oct 2014
17 Feb 2016, 19:19
Disgusting service
I am truly disgusted in the poor service Mtn responds to help Peter responses just to shut they irate client up but I have complained and after a month my query has not been resolved digusting utter pathetic customer service !!!!! Work service provider ever they should be shut down for ****************!!!
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Replies (1)
MTN South Africa's replyOfficial
19 Feb 2016, 10:03Hello tanyalloyd70,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that a refund of R 675.30 was processed on 2016-02-16 and it will take between 5 to 7 working days to reflect on your account.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that a refund of R 675.30 was processed on 2016-02-16 and it will take between 5 to 7 working days to reflect on your account.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,
MTN South Africa's reply19 Feb 2016, 10:03
Official
Hello tanyalloyd70,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that a refund of R 675.30 was processed on 2016-02-16 and it will take between 5 to 7 working days to reflect on your account.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that a refund of R 675.30 was processed on 2016-02-16 and it will take between 5 to 7 working days to reflect on your account.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,