Disgusting service

Disgusting service, over 20 years ago the contract with MTN was started and some *********** staff member captured the incorrect ID number (one zero to many). Every 2 years the contract has been renewed without as issue. We'll now the contract cannot be extended due to the incorrect ID number, this is now the customers problem!!!! Spent yesterday and today in the MTN office and on the phone with no assistance. All the staff do is transfer you from pillar to post, with every new staff member asking the same questions to "verify the customer".

And if you have a 24 month "contract" DONT think it's over after 24 months...... no after the 24 months you need to give ONE MONTHS NOTICE TO CANCEL.