MD
Melanie D
1 reviews | Active since Feb 2015
01 Jul 2020, 08:19
DISGUSTING SERVICE
I LOGGED A CLAIM ON MONDAY, WAS TOLD I WOULD GET FEEDBACK THE NET DAY, WHEN I PHONED THE INSURANCE DEPARTMENT, THEY TOLD ME, IT WILL TAKE UP TO 7 - 14 DAYS TO APPROVED A CLAIM HOW RIDICULOUS, WHY SHOULD A CLIENT GO WITHOUT A PHONE FOR THAT LENGTH OF TIME. YOU PAY THE PREMIUM EVERY MONTH, AND NOW THEY ARE QUIBBLING ABOUT APPROVING A CLAIM, FEEL LIKE CANCELLING MY CONTRACT AND INSURANCE
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Replies (2)MD
Melanie D's updateReviewer Update
02 Jul 2020, 08:21What an excuse, I pay MTN the insurance premium on a monthly basis, and they are not willing to do their job, of following up.
MD
Melanie D's update02 Jul 2020, 08:21
Reviewer Update
What an excuse, I pay MTN the insurance premium on a monthly basis, and they are not willing to do their job, of following up.
MD
Melanie D's updateReviewer Update
03 Jul 2020, 10:56What service MTN has provided, letter was sent from the insurers on the 30th of June, and they only sent it to me on the 3rd of July.
Where is the customer service from MTN !!!!!
Where is the customer service from MTN !!!!!
MD
Melanie D's update03 Jul 2020, 10:56
Reviewer Update
What service MTN has provided, letter was sent from the insurers on the 30th of June, and they only sent it to me on the 3rd of July.
Where is the customer service from MTN !!!!!
Where is the customer service from MTN !!!!!