Disgusting Service

So I was contacted by MTN regarding a promotion. The rep explained and explained and tried selling more to me than I wanted, but thats not where the problem started. I recieved my phone after a heated debate due to the delay. The debit order goes off and I notice no data no airtime left it a day or 2 with the hope that it will actually appear. SO this morning I phoned my local MTN store and was told that they didnt give me the contract so I will have to phone someone else. My temper got a hold of me and I raged because this store is truly useless. I then proceeded to call headoffice and was given 6, yes 6 numbers that doesnt solve my problem I had to explain my store 6 times with no help. All i wanted to do is change my package and to inform them that their reps are giving out the wrong information but clearly this network is more interested in making money as they took the money from my account but they are not willing to help the people paying. I have never been so disgusted by service in my life. I will not recommend this network to anyone as they fail to actually help or solve problems or get told to go somewhere else as they didnt supply the contract. I am not happy at all.