MS
Mark S
1 reviews | Active since Aug 2018
14 Aug 2018, 15:38
Disgusting Service
Hi everybody. Is there anyone working for MTN that can assist me with a problem I have on my phone PLEASE. I went to MTN MITCHELLS PLAIN WESTGATE MALL and GOT the WORST SEVICE EVER!!!!! AS I CAME INTO THE BRANCH I GREETED LOUDLY. EVERY SINGLE ONE OF THE SALES ASSISTANCE JUST CONTINUED WHAT THEY WERE DOING NOBODY EVEN ACKNOWLEDGED ME!!!!!! THIS IS THE 3RD TIME I WENT HERE AND THIS HAPPENS. IS THERE A EMAIL ADDRESS OR A NUMBER I CAN CALL TO SPEAK TO A MANAGER . PLEASE HELP.
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MTN South Africa's replyOfficial
17 Aug 2018, 07:46Thank you for your post.
We sincere apologized for any inconvenience incurred.
Our apology for the bad store service received. You have not left any contact details to contact you for assistance.
Please can you explain in more details your problem you need assistance with so that we can assist you.
Please can you assist us with the MTN account details as well.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
MTN South Africa's reply17 Aug 2018, 07:46
Official
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Our apology for the bad store service received. You have not left any contact details to contact you for assistance.
Please can you explain in more details your problem you need assistance with so that we can assist you.
Please can you assist us with the MTN account details as well.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,