Disgusting service
What is wrong with mtn? You have not given me any feedback on my missing data, all you keep saying is you are looking into it. Now you go and suspend my account, saying l have used all my credit limit. When l still have remaining funds on that damn limit. Is someone at mtn going to sort out my data issue or not? It is really ridiculous that l should wait an entire week to get answers.
Good day Ka-Phiri Smah,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that your line should be active now as the barring has been removed. With regard to your data issue, you can determine whats using your data. You can find this information under your devices settings.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
Good day Ka-Phiri Smah,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that your line should be active now as the barring has been removed. With regard to your data issue, you can determine whats using your data. You can find this information under your devices settings.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,