Disgusting Service

I am a very angry customer as are many others.Everytime I upgrade my account gets left as a open contract without my knowledge. I received a boll of over R700 which I couldn't understand I called the call centre and it was changed.the following month I receive another bill of nearly R800 I called the call centre to complain I still can't understand how they get that amount as I use wifi at home instead of making a big fuss I ask if I can make a payment arrangement yes ma'am I asked but will my line be suspended no ma'am as long as u stick to it and pay we won't suspend your line. Guess what my line has been suspended. I tried to call the call centre and the Norwood branch no answer the whole day. I went to the branch just to get told there's no thing they can do as the call centre is on strike. I ask so I must stay in a house with my daughter with no phone the reply I got was yes. The answers I got was pathetic. I cannot believe what pathetic service I received. Check all the complaints from others on the mtn south Africa Facebook page.