1 reviews | Active since Apr 2018
DISGUSTING SERVICE
MTN SERVICE IS DISGUSTING !!!! There was ***** on my account which I reported on 21/06/2023, there were 2 additional contracts opened on my name. How is this possible when I open an account they want ID's etc etc. I have sent affidavit's etc that they requested. They say it takes 21 day to resolve well this is going on 3 months now. I have been phoning them since then to find out if this has been resolved, I go from pillar to post with different stories every time. I was told to pay my normal monthly subscription which I have been doing. My lines have been suspended because they say the account is 90 days in arrears. IT IS IN ARREARS DUE TO THE ***** ON MY ACCOUNT !!!!! These *****ulent lines have still not been blocked as the *****ulent transactions are still going through on my account. THIS IS ***** WHICH MTN HAS ALLOWED ON MY ACCOUNT AND IS NOT SORTING IT OUT !!!
