HE
Hendri E

1 reviews | Active since May 2015

30 May 2015, 12:16

Disgusting service

Mtn cancelled my Wifi contract due to poor signal,service delivey. The contract was never cancelled since last year June. <br> I've been billed every month for a service I don't have.<br> Numerous attempts have been made to contact mtn and get the problem resolved, and all I get is comment like ''im on study leave, someone else will help you'' or I'll get a supervisor to contact me.<br> Today 30 May 2015 I get post saying I owe mtn money and my acc has been sent to the legal department, what a joke of a company.<br> mtn is by far the most *********** business I have had to to business with in my life.<br> Pls contact me via my email only<br> <br>

0
Replies (1)
MTN South Africa
MTN South Africa's reply09 Jun 2015, 12:05
Official
Hello Hendriels,

Thank you for your post,

We apologise for the delayed response and for any inconvenience this may have caused.

Please note that this has been escalated to the relevant supervisory team for resolution, you will be provided with feedback.

Thank you
Wenzile Masina
REQ:***

Best regards,