1 reviews | Active since Feb 2017
Disgusting service
<p>Am disappointed in the service i got from mtn insurance really,i submitted a claim for my phone and I got an sms stating that they can't process the claim as some document are missing I must call them on the number they provided well i did but without any luck as the numbers are not going through if they do I'll be number 48 online waiting to speak to a consultant ,am wasting my money on phone calls,i have sent numerous emails without any luck, am really not a happy client</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***