mG
michelle G

1 reviews | Active since Jan 2017

13 Jan 2017, 07:52

disgusting service

<p>on the 21st dec 2016 i upgraded my contract because of the woza wednesday special. the deal was 50GB data which i have not received uptil today. i have complaint numerous times only to be told it will done in 48 hrs. its been more than 48 hrs. clearly false advertising</p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply02 Feb 2017, 18:50
Official

Thank you for your post

We apologize for the delayed response and for any inconvenience incurred.

We have noted that the matter has been resolved, the mobile number 073****854 was provisioned with 50GB Upgrade Promotion Data and 10000 Upgrade Promotion On-Net Minutes on 2017-01-14. Kindly check the detailed balance by dialling *141*1#ok.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
REQ:***