1 reviews | Active since Aug 2013
So wen nashua handed over my account to mtn...in takover process, I was appalled at the manner in which my query is still not resolved since January.they politely didnt put a capped amount on my account as it was with Nashua,let alone advise that they will be administering my accoun now.Their oncompetence of not switching the account over as is from Nashua has resulted in the account running up a high bill.I asked them to fix it and that I WILL not pay the excess amount.I have still not receive a response,only that they waiting on Nashua for 5 MONTHS!!!furthermore the lines remain suspended,added to this every month my subscriotion amt changes,how in heavens name is that possible if u sign up for 24 month fixed contract.NO ONE is interested in giving feedback.I have paid up the account AND WILL NOT PAY THR ACCOUNTS WHERE THE LINE WAS OPEN TO USE WITH NO CAPPED DATA BUNDLE ON IT. my 2nd account with MTN, this account the subscription also changes every month. What the hell is going on with Mtn, do they just choose to just change the subscription when they feel like.Appaled at this service but not surprised as Vodacom IS THE BEST, THEY WILL DEF BE GAINING A NEW CLIENT SOON.
Best regards,
Best regards,
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