1 reviews | Active since Aug 2015
Disgusting MTN service
To Whom it may concern,<br> <br> I have been with MTN for many years and for the past 2months i have been unable to make phone calls from my line as it seems blocked! I been religiously being pay my R2000 subscription fee with no service from MTN however they would rather send me msgs that my upgrade is due etc. I have been to the Fourways Mall MTN and these people dont know what they doing! I am disgusted with the appauling service from such a huge Vendor.<br> I want my refund for 2mnths now of what i paid for without any service rendered. How many people are they taking monthly payments from and giving nothing to them from a service perspective! <br> <br> I need urgent resolution on this matter or i will not hesitate to go directly to Carte Blanche on this situation should i not get assistsnce!<br> <br> thanks again for hellopeter which inturn allows us people to resolve matters like these via media.<br> <br> Thanks,<br> S Singh
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Best regards,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Best regards,