Disgusting MTN

I bought a laptop over a month ago from their Gateway branch. Had a problem with it the first time I used it and tried to return it the next day to be told I can't. Visited the store three time to ask for assistance and the staff were rude and unwilling to help. Nobody answers the phone at the store, nobody at MTN responds to emails or Facebook messages. Went to the Westwood and Pavillion branches and were told it was possible to return the laptop within 7 days. They helped me get in touch with Mel Moodley who agreed to take it back last week Friday. I was told they would be in touch in Tuesday with information. Today is Friday and once again I can't get in touch with anyone and nobody has been in touch with me.

I'm at my wits end! The most pathetic service! Absolutely disgusting behavior from their staff!