Disgusting level of service

I have been trying to purchase the month to month router deals with no joy. Besides the agents that called me in their own time even, after we have scheduled a call.

I wrote on Twitter and was told to call this number ***, I was connected to an agent who literally didn't speak for over 10-15 while having a chitchat with her friends. When she decided to speak to me, I asked for her name and confirmed she goes by Adele and she is based in Durban. When I asked which branch she hung up on me. If you want to listen to the call I called using ***.

Is this the calibre of people you hire to conduct your business? What a disgrace and shame. If you are outsourcing your services from another company, you need to re-evaluate your business model.

Disgusting customer service.