1 reviews | Active since Sept 2016
DISGUSTING LACK OF SERVICE!!
<p>In December I wrote a complaint about the lack of service i received from MTN. They responded to say that my matter was being looked in to and that I would receive feedback. To date, NOTHING!! I again commented a week ago and still nothing. </p> <p>Would you believe it!! I now receive an account from them and am once again being incorrectly billed.</p> <p> </p> <p>I am livid!!!</p>
Good day Belinda
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
We would like advice that this matter is receiving priority attention. We anticipate a resolution of the issues within the shortest period possible, looking at all various alternatives.
We would like to assure you that we are actively working to improve our service levels
Regards
Angela
REQ:***
Good day Belinda
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
We would like advice that this matter is receiving priority attention. We anticipate a resolution of the issues within the shortest period possible, looking at all various alternatives.
We would like to assure you that we are actively working to improve our service levels
Regards
Angela
REQ:***