Disgusting *********** *******

I purchased R60 airtime and loaded their R15 300MB + 300MB YouTube on their app 4 SEPARATE times and the airtime vanished but the data never loaded. I decided to buy data straight from Capitec and the data never loaded either.

I emailed your customer care and was promised to be credited in 48 hours. It has been a week now.

Your customer care agents are on holiday in that office and not in the mood to do their jobs.

I rely on data to stay online so I can connect with my customers and make money. I can’t do that when I’m offline all day. I’m losing money and my patience.

Can someone fix this. I’ve sent hundreds of emails on this ONE matter. Every single detail you need is in there. Fix it.

I’m so disgusted at how poorly I’m being treated and how a multi-million rand company wants to ***** R85 from a civilian.

Disgusting. Fix this