AA
Ayesha A
1 reviews | Active since Jul 2014
25 Feb 2015, 22:53
DISGUSTING, I CALL THIS *****
I Took out a contract with Mtn in november, which was a 2nd line, I tell the consultant that I wanted the r499 package for the iphone 6...3 months later I notice im being billed r150 more every month an I dont use the sim, The sim was never in the phone as I use prepaid sim...only to find out that the consultant gave me a 16gig but billed me for a 64gig iphone @649, this is broad ****************, an on top of that mtn charges me for a service that i never activated costing me r2.50 a day...I am taking this further, will be going to the CPA...disgusted
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
02 Mar 2015, 10:26Hello ajaf1983,
Thank you for your post.
We apologise for the delayed response and for any inconvenience this may have caused.
Kindly provide us with the cellphone number or Account number that relates to the query so that we can investigate further.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We apologise for the delayed response and for any inconvenience this may have caused.
Kindly provide us with the cellphone number or Account number that relates to the query so that we can investigate further.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
MTN South Africa's reply02 Mar 2015, 10:26
Official
Hello ajaf1983,
Thank you for your post.
We apologise for the delayed response and for any inconvenience this may have caused.
Kindly provide us with the cellphone number or Account number that relates to the query so that we can investigate further.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We apologise for the delayed response and for any inconvenience this may have caused.
Kindly provide us with the cellphone number or Account number that relates to the query so that we can investigate further.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***